Which devices are compatible with MEO eSIM cards?
Apple phones: iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 mini, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 13 Mini, iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, iPhone SE 2020, iPhone XR, iPhone XS, iPhone XS Max.
Apple iPad: iPad 10.2 7th generation, iPad 10.2 8th generation, iPad 10.2 9th generation, iPad 12.9, iPad Air 2020, iPad Air 3, iPad Mini 6, iPad mini 5, iPad Pro 11, iPad Pro 11" 2020, iPad Pro 11" 2021, iPad Pro 12.9" 2020, iPad Pro 12.9" 2021.
Huawei: Mate 40 Pro, P40, P40 Pro
Huawei watches: Watch 3, Watch 3 Pro
Oppo: Find X3 Pro,Reno 6 Pro
Samsung: Galaxy Fold, Galaxy S20, Galaxy S20 Ultra 5G, Galaxy S20+, Galaxy S20+ 5G, Galaxy S21 5G, Galaxy S21 Ultra 5G, Galaxy S21+ 5G, Galaxy S22 5G, Galaxy S22 Ultra 5G, Galaxy S22+ 5G, Galaxy Z Flip, Galaxy Z Flip3 5G, Galaxy Z Fold3 5G
Samsung watches: Galaxy Watch 3 4G, Galaxy Watch 3 4G, Galaxy Watch 42mm 4G, Galaxy Watch 46mm 4G, Galaxy Watch Active2 40mm 4G, Galaxy Watch Active2 44mm 4G, Galaxy Watch4 40mm 4G, Galaxy Watch4 44mm 4G, Galaxy Watch4 Classic 42mm 4G, Galaxy Watch4 Classic 46mm 4G
Google Pixel 6 PRO
Will I have an access to the What's App with a new eSIM card?
Yes, you will have an access to the chats and contacts.
When you add a new eSIM plan, you have an option to keep your original number, which is associated to your What's App's account, without losing your data (messages, photos, videos from your chats, contacts, etc.).
Do MEO eSIM cards require PIN code?MEO cards do not require the entry of the PIN code to unlock them. However, we do provide them as well.
Can I move my eSIM to another mobile phone or install it again in case the data plan is deleted by mistake?
The MEO eSIM can be re-installed several times on the same mobile device.
Moving the MEO eSIM to another mobile phone is not permitted.
When and how do I get my eSIM?
You will get your eSIM from us, immediately after the payment, via email. The information will include your order ID, mobile number, PIN and PUK. Note that the mobile number is needed only in case of support for identification purposes. The MEO eSIM is not SIM locked and designed to work smoothly without entering any keys or passwords.
Does MEO eSIM Enjoy Europe work in whole of Europe?
No. Enjoy Europe works only in Germany, France, UK, Italy, Spain, Greece, Netherlands, Belgium, Austria, Ireland, Croatia, Hungary, Czech Republic, Bulgaria and Portugal.
How do I see my data consumption?
You can dial *#123# to see how much you have left. In addition you will get an SMS upon consumption of 80% of your data allowance.
Do I need to activate MEO eSIM, Enjoy Portugal or Enjoy Europe?
The MEO eSIMs are pre-activated and will work from the first minute in the included countries.
Please note that the 15 days of the data plan will be counted from the first usage.
How do I install the eSIM on my phone?
For iPhones see: https://support.apple.com/en-us/HT209044
For Samsung see: https://www.samsung.com/my/support/mobile-devices/using-your-galaxy-smartphones-with-esim/
For Google see: https://support.google.com/pixelphone/answer/9449293?hl=en